Reviews and testimonials for our dentists at Whites Dental in London

Whites Dental Patient Reviews & Testimonials

“Fantastic surgery. I would highly recommend their services. So friendly and very professional."

Whites Dental Waterloo

Example Icon 0208 616 0590

Example Icon 172 Blackfriars Rd, London SE1 8ER

Whites Dental Marble Arch (W2)

Example Icon 0203 576 2325

Example Icon 52B Kendal St, St George's Fields, London W2 2BP

5 Star Reviews – Whites Dental

At Whites Dental in London, we have some of London’s leading dental practitioners offering exceptional patient care and customer service.

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“I had a brilliant experience at Whites Dental with Dr Elliot Stevenson Smith. He was able to give me all the results I was after with incredible intention to detail at a very reasonable price. I would highly recommend his work. “ – Ellie Johncey

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“Fantastic surgery. I would highly recommend their services. So friendly and very professional. “ – Mercedes Lizotte

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“I found the journey from the first appointment to my last final review so thoughtful. The dentist was so empathetic and considerate I haven’t received dental treatment of this caliber, dare I say, ever. If you’ve had a previous bad dental experience, rest assured this place will reinstall your faith in the profession. It was a pleasure. “ – dai trong

See What Our Patients Say

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“My treatment was well explained and discussed with me, then completed as agreed with good results. The staff are easy to contact and helpful with any queries related to the treatments or booking the appointments. “ – José M. Artigas Felipe

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“Everything so far has been great. The staff are all so friendly, and Dr Elliot is really good at explaining everything. I would highly recommend this dental practice. The price is competitive and the team were great at helping me choose the right treatment for me. It’s all felt so much easier than I thought it would be. “ – Italia Jensen

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“Dr Elliott and his team are fantastic, friendly professional and kind. Dr Elliott took all my concerns about my daughter’s teeth on board and went at our pace to get her teeth aligned. I highly recommend Dr Eliott and Whites Dental. “ – Miss R

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“From reception through assessment to treatment this dental ‘experience’ is first class. Explanations are given in non-technical terminology so that the patient is able to thoroughly comprehend the rationale for interventions. All staff are totally professional, friendly and so very approachable, nothing is too much trouble at this dental practice, I would wholeheartedly recommend it “ – Phil Dahl

What Patients’ Say

COMPOSITE BONDING

INVISALIGN

COMPOSITE BONDING

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“Excellent service. Friendly and professional. Observing all the safety advice. I am very pleased with the service provided by the mansion house dental practice. I have no hesitation in recommending this dental practice. “ – James Reeves

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“I had an excellent experience seeing Dr Elliot Stevenson Smith at Whites Dental for Invisalign; efficient and straightforward process over six months. Staff were friendly and helpful. Would definitely recommend. “ – Sophie Yates

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“Amazing practice! So helpful and professional located locally! Couldn’t recommend enough! “ – Kimberly Rust

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“Worth every penny. The team are fantastic at what they do. “ – Sherill Lakeshia

Composite Bonding Testimonials London

Composite Bonding Reviews

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“I’m half way through my implant treatment, but the experience that I’ve had so far has been very positive. From the moment I booked the implant, I have had everything explained to me in a very detailed and professional manner. Each appointment has been planned well, and the environment is clean and relaxed. “ – Mary Mildred

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“I have been a patient at this practice for several years and have always received outstanding care. I began treatment for my dental implants which was due to be completed when lockdown began due to COVID. However, the practice manager has been excellent at keeping me updated and communicating regarding treatment dates. Even during these unprecedented times the level of service has remained exemplary. “ – Jon Merle

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“I would highly recommend Whites Dental – had such a great experience here any time I have visited. All of the staff were incredibly friendly (especially Rafi, who is always very professional, and was super helpful in explaining the process for Enlighten teeth whitening and helping with that process generally!) The clinic is super clean, modern and very well-maintained. A great dental practice! “ – Hilary Grubb

Invisalign Reviews From Our Patients

Invisalign London Reviews

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“After so many hours of finding a decent dental practice on Google I stumbled across this one and I couldn’t’ve been any more fortunate. “ – Theresa Smith

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“Professional and friendly service. Great results with Invisalign and would recommend to anyone “ – Anamaria Dejesus

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“I highly recommend visiting whites dental! The staff there are very helpful and will make you feel very welcomed. In particular, Rafi and the female dentist who is there on a Sunday for hygienist appointments (unfortunately, I didn’t get her name) are both very professional and lovely! “ – Amy Forbes

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“I have been very happy with the treatment here and have recommended this practice to all my friends. Extremely professional and very family-friendly – I have to bring my 6 month old baby to appointments and everyone is so helpful with him! I am having Invisalign treatment and everyone is so experienced with this treatment here. “ – John Stephens

Veneers Patient Reviews

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“Excellent service and very understanding, patient staff from reception to dentists who listen to your requirements. My elderly dad who needed his dentures repaired felt very safe and looked after by everyone we met. Turnaround time was less than half a week for the repair. Thank you for your friendly and very efficient service. “ – Kassulke Jere

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“Outstanding service, very patient and clear. Wise advice. I highly recommend! “ – Russel Jackson

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“Excellent experience at Whites Dental extremely professional and experienced staff. Friendly helpful appointment booking process with the reception manager Rafi. Dr Kiren provided my consultation and further ongoing treatment with the assistance of Alina they did a fantastic job and managed to fortunately fix the dental problems I had been neglecting for a while.I highly recommend Whites Dental and Dr Kiren. “ – Leon R-C

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“Excellent service, friendly and personable. I was guided through my treatment with professionalism and care. Felt very at ease throughout. Thank you. “ – Fatima Virginia

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“My experience here has only been excellent. Having always been a nervous dentist goer, since meeting all the team t Whites Dental that’s all changed. I’m even electing to go to change old grey fillings to white. The team I’ve encountered here are lovely, helpful and professional. Thank you all. “ – Helen Jefferson

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“What a lovely practice! Not only is the service, practice and decor first class but the team are very professional and helpful, they have been looking after my family with the greatest of care. Luxury dentisty, I’d thoroughly recommend Whites Dental! “ – Louis Strickland

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“I have initially gone for an Invisalign treatment consultation at the practice but after a thorough review I had to have some other procedures done. “ – Considine Usry

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“I have been very impressed by my experience. “ – Lionel Whitaker

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“I am so happy to have found Whites Dental after years of not having regular dental checkups or cleaning done due to a big fear of needles. I had a very helpful first consultation with Dr. Elliot, who, in addition to providing me with a straightforward treatment plan, gave me information on how to improve my oral hygiene at home and even took the time to follow up with me and my progress days after the consultation. This was followed by an exceptional cleaning with Ms. Alexandra, who was so skilled and friendly, I felt no pain and I genuinely look forward to my next cleaning with her (something I never thought I’d say). The staff is helpful and care a lot about your comfort. Rafi, who was my first person of contact spent time on the phone with me to calm my nerves, I would have been so much more anxious during the time leading up to my appointment otherwise. Jeen, who was working at reception on the day of my appointment made me feel very comfortable, I’ve honestly never felt as good sitting in a dental waiting room before. I am looking forward to the rest of my treatments with them! “ – Indira Bott

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“The receptionist is fantastic and I’m over the moon with the results “ – Anderson Ellena

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“Great service, exceptional team… still ongoing with my treatment, I cannot fault them, relatively well priced and a pleasure to deal with. “ – Amada Ortiz

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“The service is always professional yet relaxed with a total focus on patient satisfaction – my treatment only stopped when I was 100% happy with the end result, which was a long way from where I started. The care was so good that I joined the practice on a treatment plan afterwards – and I’d recommend both to anyone. “ – Rice June

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“Amazing service. Can’t go wrong here. Professional and helpful for the last year as I went through my Invisalign treatment. “ – Callum Tess 

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“First time I had been to this dentist and it couldn’t have been easier. Polite staff and really make you feel comfortable. Great at explaining any procedure as well. Will happily return for my next checkup! “ – Jessie Williams

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“This has been my dentist for a number of years now and I can’t see myself going anywhere else in London. The quality of the treatments is high, the staff are really friendly and its clear on what you are and aren’t being charged for. They leave it up to you to make informed decisions about treatments and never add any pressure. Highly recommend this practice! “ – Veronica Barry

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“Friendly team at white’s dental – and a superb cleaning! “ – Therese Cooney

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“The best dental practice in the area. The dentists are highly skilled, and all the staff are professional and friendly. I’m very happy with the dental treatment I have received here. “ – Homenick Miller

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“A very professional And friendly dental service. They went that extra mile to carry out a tricky emergency extraction for my son, working late into the evening “ – Benjamin Tice

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“I could not recommend Whites Dental Practice enough! I’ve had issues with my teeth for a long time but was unable to get them fully sorted in Spain. I came in and the team were brilliant, efficient and professional-I now have full treatment plan and feel confident about my teeth for the first time in a while! “ – Marc Fox

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“Dr Elliot is very knowledgeable and has provided clear information and options on how to improve my teeth … Rafi, who was my first contact at Whites dental, is always helpful. I would highly recommend Whites Dental to anybody wanting to improve their teeth – the staff are lovely and the service is outstanding. “ – Anthony Page

Invisalign braces patient testimonial in London for Dr Elliot

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“Professional, friendly service. Will return. “ – Jamie Gordon

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“Professional and warm staff, recommend. “ – pauline zanetto

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“Very friendly and helpful staff the receptionist and dentist were very friendly and explained everything i needed. “ – Juan Harmon

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“Could not love this dentist more! Firstly I have been to many dentist over the years wanting help/advice for an insecurity of mine which I felt like a lot of the previous prices I got was ridiculously high! Then I came across Whites Dental. The staff are all lovely so welcoming and really listened to me and directed me towards to the right procedure for me! I was so shocked at how affordable and good the prices were compared to previous dentists ! “ – Johny Trefusis

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“I have had a fantastic experience under the care of Dr Ravinder. Each appointment Dr Ravinder takes time to fully explain all treatments and carries them out efficiently. The quality of her work has been fantastic. I have had teeth straightening and dental crowns fitted and I am extremely pleased with the results. “ – Steve Guy

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“An excellent first examination for a new patient – thorough and not rushed, with a clear and ‘plain English’ explanation of the findings and proposed future care plan. Reassuring customer care throughout. In as much as anyone looks forward to a visit to the dentist(!), this was an extremely positive experience. Thank you. “ – Ian Tree

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“Just had the most pleasant teeth cleaning session with Ally. She’s so gentle while working super quickly. It was absolutely painless, besides she’s super fun to talk to. “ – Galina Kalfova

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“Such a lovely staff team, very welcoming! I had a check up and my daughter had her first check up, they were very accommodating and made my daughter feel at ease and comfortable. “ – Libbie Jae

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“Caring and helpful practice. The staff members are very professional and respectful. I never have any problems booking in to see the dentist. Wonderful Practice. “ – Bailey Simpson

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“Would highly recommend. This is the nicest practice I have ever been to. All staff are friendly and welcoming and my dentist was professional and reassuring during my visit. “ – Franky Davies

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“Excellent service, end to end. From the most welcoming and supportive front desk to the brilliant work done by Doctor Kieran & Staff on my fillings and root canal! “ – chiara radini

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“The staff are very friendly and put you at ease – I had a lovely experience and would thoroughly recommend this practice! “ – Maisie Daniels

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“Great experience so far with Dr ravinder, from the consultation to my hygiene clean, she has been fantastic. “ – Dilwar Laskar

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“The staff were really friendly at reception and throughout my dental appointment also. O had to take my children which they were more than happy with. Highly recommended. “ – Ashton Reid

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“Dr. Chopra and her team strike that perfect balance between being warm/friendly and professional. They took the time to answer all my questions and give me a clear understanding of what needed to be done and why. I highly recommend this practice. “ – Marcos Moldes

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“I booked an appointment to get my teeth cleaned following lockdown and was so impressed by the surgery and their level of care to ensure it was clean and patients and the dentists were safe from Corona. The facilities were incredibly clean, they had excellent precautions and measures in place. And amidst Corona and all the fears, they made the experience really friendly and pleasurable. Will definitely be going back and have recommended it to my friends and family. “ – Huberto Taylforth

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“Wonderful experience…normally I don’t like going to the Dentist but find at Whites Dental there is only happiness and harmony 🙂 “ – Glenda Wagner

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“Lovely surgery, prime location and easy to get to. Dental nurse put me at complete ease and did a fantastic job! Would definitely reccomend this surgery. “ – Fernando Clarke

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“Such a professional and seamless service. Given the current corona situation I felt incredibly at ease and happy with the PPE that the dentist was wearing. Everything was so simple and most importantly, clean! The staff were also super friendly. Look forward to coming back for my next appointment. “ – Edan Marten

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“Thank you for today. You really saved my day. “ – Bobbi Whyte

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“I’ve had an amazing experience at Whites Dental. Dr Elliot is very good at what he does and all the staff were so friendly and helpful! I would definitely recommend them. “ – Lucy C

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“Great practice! Picked them up as it’s close to work, the website is really easy to use for bookings and now I can ad, that the team is great! “ – Brayden Olivia

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“The girl from reception was really kind over the phone, she understood my situation and helped me to get the right appointment. Also dentist really professional, made me feel comfortable and did a nice job. “ – Leslie Marsh

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“Hands down one the of best local dental practice! Vary competent staffs, professional and friendly at the same time “ – Goldner Donnie

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“Very nice dental practice , super clean friendly staff and great dental service would highly recommend to friends and family “ – Jakubowski Cheryle

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“The dentist and the reception staff who looked after me were amazing!!! I had a broken wisdom tooth, which has been causing intermittent but severe pain, radiating to the cheek and is causing bad headaches. Everything was resolved with the minimum of fuss! “ – Gregory Grist

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“Just had a full upper arch implant completed and very pleased with results staff were all very fantastic “ – Opal Boyd

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“I hate going to the dentist, avoided going for years, and only started going properly regularly about 3 years ago. They are efficient and thoughtful and gave me great brushing advice. Highly recommend for any nervous dentist-goers. “ – Sidney Richardson

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“I first visited Dr Elliot in October last year to have a consultation for orthodontic treatment. He recognised right away that I had TMJ and I wasn’t able to open my mouth wide enough. He told me that he would not want to start any orthodontic treatment until I got my TMJ looked at and received some treatment for my jaw muscles, so I would be able to open my mouth the normal amount. He recommended I‘d go and see a chiropractor and to return once I was able to open my mouth the „healthy“ amount. I was rather impressed with this approach since he clearly cared for my health, rather than just wanting to make money, and he clearly wanted to do it the right way, rather than the quick way. I ended up receiving treatment from a chiropractor and maxillofacial Specialist, and returned to Dr. Elliot once I was able to open my mouth the suggested way. I’ve had my braces fitted this week (and a wisdom tooth removed in the same sitting), and it was a pleasant experience. No pain …  The assistant was also lovely and made sure I felt totally comfortable. Highly recommend Whites Dental. “ – L Weber

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“Excellent hygiene clean with Alexandra Jorgensen. Very delicate and painless. Overall service is excellent. “ – G D

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“Very friendly and efficient. “ – spencer kennet

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“I couldn’t have found a better place for my Invisalign treatment if I tried. Staff were professional, informative and friendly. “ – wayne brummett

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“Great experience and treatment from staff Rafi(reception) and Dr. Deepak Aulak. I highly recommend. “ – Karel Ročejdl

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“Recently visited the practise as I have moved to London and required a new Dentist. I had been experiencing some pain in one of my back rear teeth which required a filling. The service was fantastic and I very happy with the results. “ – Luther Ward-faint

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“I just can’t thank Dr Elliot and his team enough! And I haven’t even completed by treatment yet!! I have never met a dentist that is so professional and honest whilst others would have happily taken my money Dr Elliot refused to start my Invisalign treatment until my gum disease was treated. He spotted the problem during an online consultation and I was sure he was wrong since I have a dental check up and clean at least twice a year but unfortunately this was NEVER picked up. Whoever is reading this I honestly recommend you check out this practice I am definitely would not going anywhere else!! “ – Sabina Zahid

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“I phoned up the week before my appointment. The receptionist was very helpful, explained the prices and I was seen by a very friendly and professional dentist. I would absolutely recommend this dentist and their stellar class service. “ – Rogers Wieckowski

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“I am so pleased with Dr. Elliot and his team, everyone’s so professional, experienced and friendly. Always happy to answer all the questions, explain all the procedures and treatment plans, giving few suitible options in different price ranges, which is very helpfull. Quick response and extremely good customers service! I would highly recommend this practice. “ – Raminta Četrauskaitė

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“Visited Whites Dental on my recent visit to London. Very conveniently located in central Waterloo. Lovely practice and amazing staff – especially the cosmetic dentists. Was very tempted to take up some of their cosmetic dentistry treatments, Invisalign comes to mind actually. Next time when I visit perhaps. “ – Margaret Pierce

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“Had no problem making appointment. The treatment I had was painless the dentist and staff were very friendly. “ – Shay Walker

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“A very clean and professional dentist surgery, great patient care and a thorough team on site. Very pleased with my emergency appointment and everything was covid friendly so if you are a bit frightened don’t worry, the place is well prepared. “ – Laurence Way

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“I’ve just had my first consultation and check-up with the team at Whites Dental and found them to be professional, friendly and very reassuring. I was immediately put at ease and would say it is the most positive experience at the dentist I have ever had. Am already recommending their services to my family. “ – IainBellMusic

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“Best dentist I’ve been to. Been to others locally and this dentist is 5 time better ,kinder,and quicker “ – Clem Armstrong

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“The service I had was excellent must to say the hygienist new exactly what was doing “ – Rene Rogers

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“So happy and pain free after today!….thanks. “ – Lane Khan

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“I have been a patient for 1 year. Fantastic dentist taking care and putting you at ease. “ – Colleen Virginia

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“Excellent service. Thank you! “ – Antonio Cansino-Malagon

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“I’m doing a treatment to my gums and the doctor is always amazing…many thanks “ – Robin Morgan

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“Whites Dental give professional treatment by expert Dentist. The treatment is cost effective. I wish Whites Dental team bright future. “ – Ariel Hunt

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“Really friendly and well informed. Expert advice with a smile. “ – Jamie Graham

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“A very well run practice with sympathetic staff, particularly if you are like me and extremely nervous when it comes to dental matters. “ – Tony Moynihan

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“Great experience at this dental surgery. Reception staff are very professional and I haven’t been kept waiting for long periods of time. “ – Padberg Andersen

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“I will be defiantly recommending this dentist to family and friends! “ – Ramon Rawston

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“I was seen today by Dr Aulak as I needed an emergency filling, he was able to accommodate me at short notice and delivered exceptional care. Clinically, he was beyond competent, meticulous and thorough. As a doctor currently working on the front line in the NHS during this pandemic, I couldn’t be more appreciative as this means I would not have to take a day off of work in an already short-staffed environment where my colleagues are falling sick daily. Therefore, indirectly, the local community and covid-struck population have also benefitted from Dr Aulak having treated me as it now means I can deliver care to them. Overall, a faultless treatment and experience, I will definitely be returning for my future dental needs. “ – Zsaki Sidhu

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“Best dentist I have been too. “ – Christine Nelson

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“The receptionist is very friendly and you feel at ease on arrival, I would definitely recommend “ – Natalie Hubbard

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“I have been to Whites Dental for years now and wouldn’t go anywhere else. They explains everything clearly and has a great deal of patience and care in dealing with nervous patients. “ – Hobart Philcox

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“Excellent service. The dentist really took the time to understand what I wanted from my new smile. I’m really excited about having such an experienced dentist to do my Invisalign. “ – Michael Stevenson-Smith

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“I’ve recently had a checkup and an appointment with a hygienist. The staff are helpful and I’ve had really good experiences so far. “ – Dino K

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“Wouldn’t go anywhere else. “ – Monique Waters

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“Excellent service. Great professional care taken by the whole friendly team. Covid rules followed 100 percent. Highly recommend Deepak, Rafi and the whole Whites team. “ – John Wood

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“Great experience (went for a cleaning and general checkup) and would highly recommend whites to anyone. Standard covid safety procedures done well too. “ – Merrill Tan

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“I had lip fillers by Dr. Ravinder Varaich in July and my lips are perfect. I couldn’t rate her treatment highly enough. Due to Covid I was asked to send photos of my lips and then had a phone consultation where we discussed all the treatment options and what result I was looking to achieve. She happily answered any questions I had. On the day of my treatment she talked me through all the stages and what to expect. I also had a follow up appointment three weeks later to make sure that I was happy with the results and all I can say is that I’m absolutely thrilled. No one has noticed that I’ve had my lips done as I was looking for a more natural look but with more volume to hide my gummy smile. I’m definitely returning for future treatments. Highly, highly recommend. “ – K P

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“A very clean and professional place. Dentists are excellent, taking time to explain things in detail and give helpful tips before you’ve even asked “ – Margaret Peterson

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“Very grateful to the team for seeing me at short notice to correct a painful permanent retainer wire issue. “ – Towne Ridley

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“Due to my partner’s recommendation, I received a root canal treatment delivered by Ravinder. She is a consummate professional and personable also, which makes for a reassuring combination, especially when you’re nervous about such procedures. Rafi, who organises appointments is also very kind and helpful, which makes for a great introduction to the practice. In short, I strongly recommend Whites Dental.. “ – Karl Tedder

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“I recently enquired about having Botox but was slightly unsure being a dental surgery. Well, i was certainly proved wrong. The group of professional people that work here are just a superb Team. From the time of booking my first appointment, they were helpful, made me feel at ease and looked after my every concern and any needs. They are not here to just take your money, if you ask for something and they feel it would not benefit you or look right, they would tell you this and cover other possible options available. The receptionist was welcoming, making sure i had all the information i needed, necessary paperwork was signed and ensuring i sanitised on entering the building. I couldn’t be more happier with my outcome and looking forward to my next appointment in Nov. This Surgery will remain in my life for the foreseeable future. Thank you all and keep up the fantastic service you offer and provide – You have made a massive difference in my life! “ – Nichola Howes

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“Very friendly professional staff. “ – Schiller Keel

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“This is Dentistry on another level and I can’t praise the practice enough! “ – Cordell Biel

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“Get down to whites Dental Blackfriars Road SE1 “ – Nick Elliott

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“It is absolutely top class service from day one to the end. I was very pleased with customer service I have received. Reception team is super attentive, kind and very approachable, they make sure that you are all fine with everything. Very quick response on every occasion and professionalism what I can say about them. Dentists are also very professional, I am very pleased with the whole dental practice. Thank you very much for all your effort. You made me feel welcome. My best regards to the whole team . “ – Lorant

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“Wonderful Invisalign experience. Always received clear information for my treatment plan and all the staff including Dr Xenia are incredibly helpful and make for a warm welcoming experience. So pleased with my results and couldn’t recommend the practice enough! “ – Anna Connolly

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“Very impressed with the staff and the practice. “ – Jack Rowett

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“I had my Invisalign treatment with Whites Dental and it went very smoothly, they couldn’t have been more helpful and flexible in timings. A really professional and personal service! “ – Tomas King

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“Great service and very friendly!! “ – Kiran Bhondi

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“Had fantastic, entirely painless experience with the team at Whites. Everything was very clearly explained and sorted very quickly. The price for all treatments I received was highly reasonable and the care very attentive “ – Rupesh Robinson-Vyas

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“Whites Dental is a wonderful, clean, friendly and very knowledgable place I found on my way to work. I’ve had two cleaning and a filling done (chipped front tooth from many years ago). Pain-free and very comfortable procedure. The doctor made sure I am aware of every step and she made sure I am doing well during the visit. Very happy customer and will be a frequent customer. “ – Julie Kassab

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“I cannot express my appreciation and gratitude enough for the team. The experience from all staff, receptionist & dentist have been highly professional and friendly. I would highly recommend Whites Dental “ – Árpád Rostás

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“Excellent dental surgery. All staff very friendly, everything was communicated impeccably. The surgery itself is clean and smart, I couldn’t fault a thing. Prices very competitive. The exam and polish combined deal was good value. My teeth haven’t felt this clean for years. Thank you! “ – Claudio Martinoli

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“Imani arranged an emergency appointment for me very quickly. At the first appointment the dentist put in a temporary filling which made me much more comfortable until the oral surgeon removed the problem tooth a couple of days later. Having had a bad experience elsewhere with a wisdom tooth extraction, I was relieved by how calm, quick and painless everything was – thank you. “ – Catherine James

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“I had an emergency dental appointment for a root canal treatment and was booked same day within few hours. The staff is extremely nice and the dentist is very professional! She kept going through every single detail and made me feel calm while working for hours! I already recommended them to a friend. “ – Nourhan Hussain

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“Excellent service.. friendly staff from reception to the dentist and the entire team has been very attentive and customer oriented. This very nervous and one of the worst patient ever was very happy with the overall experience. They all made me feel welcome and at ease. Explained the procedures clearly and performed efficiently. I am very happy. Price is right too. Definitely recommended! “ – Metin Odemis

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“They fitted me in for a same day emergency appointment when I broke me tooth. First class professional service, friendly, polite, highly informative, took me through what I needed step by step. I don’t usually give reviews, let alone five star ones be in this case it’s well deserved. “ – Rodgers Baker

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“Super helpful friendly staff. From the receptionist to the dentist every one is very helpful and friendly and professional. I would recommend this clinic to everyone the best dentist experience I had for a long time. “ – Reka Enekes

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“Had an appointment for a hygienist cleaning. While I’m not averse to dentist visits, they’re not usually the most comfortable thing in the world, however my visit to Whites Dental was so relaxing and soothing, I was kind of sad when the cleaning was over, wishing it would last a bit longer – which is absurd, I know! The very nice background music helped. Also very nice and friendly service and communication from all members of staff. “ – Susan Zhuang

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“Great staff –always willing to talk you through any query– and prices considering the practice is within close vicinity of the city centre. Would recommend. “ – Thomas Ward

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“I had a great experience here – the staff were very friendly and the dental work was excellent. I would highly recommend Dr Deepa Chopra and Whites Dental. “ – Shreyas Kumar

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“I am very happy that I have found Deepa! The whole practive is very professional and very helpful. Don’t ponder, just go and see her 🙂 “ – Mieke Van Den Steen

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“Great experience. Very nice dentist and she was very clear and informative about the various options. The cleaning of my teeth was also very good. “ – Harriet Wetzki

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“To say that I am happy with the results and service is putting is not even close to describing how happy I am to have found a dentist that is patient and flexible and yet incredibly professional. They accommodated my case exceptionally well, considering how time sensitive it was. Dr Chopra understood and made an exceptional effort to help me, and I am very grateful for this. I can’t speak highly enough about her and her team. I am feel like I have found people who I can trust and when it comes to teeth it’s so hard to do! I hope whoever reads this finds them selves in the good hands I did. Thank you Whites dental.. “ – Fabio Da Silva

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“Fantastic service. Very friendly and accomdating. They really go out of their way to find a time slot. Really recommend it! Very professional service and great location. “ – nils polano

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“I originally wrote a review saying that although I was very happy with the affordable check-up I received from a very friendly team, I was surprised to have had to pay for the X-ray I received alongside the check-up. This is down to a communication error. Since then, I’ve emailed the team and written an earlier google review, stated as such. Their customer service has made me amend the review twice and change the stars from 3 to 5 due to the high quality of communication. The team clearly care very much about the service they provide and will go to great lengths to ensure that you, as the paying customer, are satisfied. In my particular case, we organised a suitable time for me to come back in and receive a refund for the unexpected cost of the X-ray. Thank you White’s Dental for displaying fantastic customer service and showing such professionalism. I sincerely hope my review displays how happy I am with it! All the best. “ – Ed Green

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“Great first visit for an anxious three year old. The dentist was patient and helpful. My son keeps asking to go back! “ – Whitney Drake

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“I went to Whites Dental for an Invisalign treatment and it didn’t disappoint. The whole process took me around 9 months and it was such a pleasure seeing Magda and Imani each month – lovely people, great customer service and I now have straight teeth! “ – Rosie Connors

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“great service. the hygienist was lovely and very supportive (i am a big wimp) – talked me through whole procedure and gave good advice. thank you! will definitely be back “ – Isobel Terry

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“Amazing dentist!!!! I can finally smile again!!!! “ – Clem Read

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“Excellent service, lovely setting, friendly staff. Was very pleased with the service I received and highly recommend this to anyone looking for a practice. “ – Trisha Sharma

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“Excellent service. “ – Reval S

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“Very nice and professional. Dr Deepa Chopra was explaining very clearly what was happening, and was soft, and making sure things wouldn’t hurt. “ – Charlotte Mahiet

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“Excellent service on very short notice – I had an emergency, called up on a Saturday morning and got an appointment straight away. Very friendly team and very competent treatment. “ – Christoph Borst

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“I was well looked after. Great service and aftercare. Thoroughly recommended. “ – Prask Sutton

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“I went to Whites for an emergency assessment for inflammation and severe pain in my gum. I found the surgery very well maintained and hygienic. The dentist was very professional and helpful. After treatment my pain has subsided and now I am feeling fine. “ – Praveen Chopra

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“I called up on a Monday morning for emergency tooth repair (a white filling had fallen out on my chipped front tooth) and had they were able to fit me in 3 hours later. The repair to the chipped tooth was excellent, the team highly professional and informative, and the room incredibly clean. “ – Laura Hurst

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“Really kind and professional, clean and competitive price. I am really glad with my attention. Sure I come back soon. “ – Pepo

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“Imani arranged an emergency appointment for me when I had a wisdom tooth infection and was working away from him in London for the week. Everything was effortless, Imani was so lovely friendly and welcoming over the phone and when I arrived which put me at ease. Deepa the dentist was also lovely, she talked me through everything she was doing, informed me of the cost of anything she was doing and asked if I was happy to proceed with that and put me at ease throughout the whole experience. The cost was very reasonable for London and the service was exemplary. Definitely recommend this practice to anyone who needs urgent treatment like I did. Whole process end to end was seemless which is what you want when away from home, feeling rubbish and needing help. Thank you lots ladies! “ – Vikki Szymanski

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“Great all round. Have been several times now and very happy with it. “ – Inese Smidre

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“Great experience, professional staff and reasonably priced. Best dentist I’ve ever been to. “ – Alistair Newton

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“I would highly recommend this dental practice. They are very accomodatings with apts and i was made comfortable during my root canal treatment from start to finish. “ – Rosie Kenny

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“I’ve avoided the dentist for years and I finally made myself go. Cannot recommend this dentist enough. Friendly, clear, patient. “ – todmorden24

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“Very thorough check up and clean.. High impressed with the team.“ – Stephen PRICE

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“Excellent service through out, from the first contact at the reception to the lovely dentist, i would certainly comeback there myself and i would recommend Whites Dental to anyone’s looking for an efficient and easy experience dentists. Matt “ – Matt Zitouni

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“Very friendly team and rapid emergency appointment! “ – C B

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“Such a helpful team! Will definitely be going back. “ – keith Jack

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“Very professional and friendly staff. I’m extremely satisfied by the service I was given. “ – Ioanna Mavrommatis

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“I was incredibly lucky to discover whites in my search for a hygeinist near waterloo. They are very close to both waterloo and Southwark and conveniently open on saturdays. Arguably one of the best dental experiences I’ve had in terms of service. The dentist kept me consistently aware of what she was doing and made sure I was comfortable throughout. The quality of the work she did was perfect and I couldn’t be more pleased. Whilst I was waiting for my appointment they were keen to get my feedback and seemed to be genuinely keen on running a first class service. There’s very little more I could ask for. The price of the service was also very good value for money! Thank you very much guys, I definitely will be back for my next appointment! “ – Mike Davis

Patient testimonial for Invisalign in London with Dr Deepa

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“Very friendly staff and a thorough and professional teeth clean! I will be going again 🙂 “ – Elsa Brittain

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“Booked a check up and clean very last minute. Whites were very accommodating and very helpful during the phone call. Arrived to a warm welcome from Imani – very friendly staff. The dental treatment was first class with Xenia the dentist and Liga the nurse being very thorough with their treatment. Xenia provided very good information about my teeth and how i should care for them. Also did a a great job in the clean with zero pain due to her great technique. All in all a wonderful experience to say this was a google search and the first dentist near me I noticed. I will return. Pricing very competitive and no hard selling of products and services. Thank you Whites and the team. “ – Craig Cox

At Whites Dental, our orthodontic, cosmetic and general dentistry team provide a full range of treatments such as orthodontic braces, Invisalign braces, fixed braces, composite bonding, veneers, dental implants in the heart of London Waterloo & Marble Arch.

Whites Dental
Privacy Overview

Whites Dental (“we”, “us” or “our”) are committed to protecting and respecting your privacy.

The practice respects your privacy and is committed to protecting your personal data. This Privacy Policy sets out how we will do this, taking into account data protection laws as well as our professional guidelines and requirements.

The data controller is Whites Dental; the Information Governance Lead is Deepa Chopra.

This Privacy Policy is available on the practice website at www.whitesdental.co.uk/privacy-policy, by email if you contact [email protected] or by calling the practice on 0204 527 3210.

This policy (together with our Cookies Policy) sets out the basis on which any personal data we collect, or that you provide to us, will be processed by us. It does not include data where the identity has been removed (i.e. anonymous data).

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

You will be asked to provide personal information when joining the practice. The purpose of us processing this data is to provide optimum health care to you by, for example, recommending the most relevant treatment and ensuring your safety by taking your medical history.

The categories of data we process

  • Contact data (such as name, address, email address, telephone number) for the purposes of corresponding with you, for example, regarding your appointments and treatment.
  • Contact data (such as name, address, email address, telephone number) for the purposes of direct mail/email/text/marketing.
  • Special category data concerning health (including health records, medical history, medication, your doctor’s name and address, warning cards or bracelets, alcohol and drug use) for the purposes of the delivery of safe health care.
  • Treatment data (such as photos, moulds, X-rays, clinical findings) for the purposes of providing you with the best treatment.
  • Financial data (such as credit card details, bank account information, credit history, employment status) for the purposes of processing your payment for treatment(s).
  • Usage data (such as information about how you use our website, products and services) for the purposes of improving the way we provide our treatment and services.

The ways we collect information about you

We may collect and process the following data about you in operating the website and performing any of our services and treatment(s):

Direct
  • Information you give us (including information you give to our Clinical Lead, Specialists, Dentists, Hygienists and Orthodontic Therapists who are contracted to work for us). You may give us information about you by filling in forms on our website www.whitesdental.co.uk or by corresponding with us by phone, email, in person or otherwise.
  • Personal data is obtained when a patient joins the practice, when a patient is referred to the practice and when a patient subscribes to an email list.
Automatic
  • Information we automatically collect about you. With regard to each of your visits to our website we may automatically collect the following information:
  • Technical information, including the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plugin types and versions, operating system and platform; and
  • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouseovers), and methods used to browse away from the page and any phone number used to call our customer service number.
From third parties
  • Our Clinical Lead, Specialists, Dentists, Hygienists and Orthodontic Therapists are third parties working for us as contractors, however, they are contractually bound to us with regard to obligations of confidentiality in the same way as our employees and by professional obligations of confidentiality.
  • You may have been referred to us for treatment from Invisalign and we will therefore receive contact data, special category data concerning health, treatment data and/or financial data from them.
  • Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide.
  • We are also working closely with third parties (including, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
  • We use third-party analytics services (such as Google Analytics) to evaluate your use of the website, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to our website and internet usage. These third parties use cookies and other technologies to help analyse and provide us with data.

How we share data with third parties

We may share your Contact data, special category of data relating to health, Financial data, Treatment data and/or Usage data with selected third parties including:

  • Our Clinical Lead, Specialists, Dentists, Hygienists and Orthodontic Therapists.
  • Private health insurance companies (at your request if you are using private health insurance).
  • Credit reference agencies.
  • Equipment providers and laboratories such as Align Tech, Nimrodental, and Ashford Orthodontics.
  • Professional compliance organisations such as BDA.
  • Data storage and transfer platforms such as Microsoft Sharepoint and Dropbox.
  • Our payment platform Natwest.
  • Our practice management and CRM software providers Pearl.
  • Our live chat provider Quriobot.
  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others such as Facebook.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site such as Google.

This is a list of the main third parties with whom we share your personal data. If you would like a full list of third parties who process your data, and their contact details, please contact us using the details set out above.

We never pass your personal details to a third party unless we have a contract for them to process data on our behalf and will otherwise keep it confidential.

If we intend to refer a patient to another practitioner or to secondary care such as a hospital we will gain your consent before the referral is made and the personal data is shared.

The website may include links to third party websites, plugins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Data transferred outside the EU

  • Personal data is stored in the EU whether in digital or hard copy format.
  • Personal data is stored in the US in digital format when the data storage company is certified with the EU-US Privacy Shield.

Lawful basis for processing personal data

The lawful bases for processing personal data (including providing your personal data to third parties) are:

  • Consent of the data subject for data relating to treatment, care, our services, processing payment, credit checks, marketing and reviews, improving our services and improving our website (including using data analytics). This will also apply to the storage of personal data for these purposes.
  • Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract such as the provision of the services by us.
  • Processing is necessary to comply with a legal obligation such as financial, tax and contractual laws.

For consent relating to children and people who may not have mental capacity to give consent, please contact us using the details above for a copy of our Safeguarding and Mental Capacity policies.

The reason for processing special category data such as patients’ health data is:

  • The processing is necessary for the purposes of preventative or occupational medicine, for assessing the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or management of health or social care systems and services on the basis of Union or Member State law or a contract with a health professional; and
  • Data is processed by or under the responsibility of a professional subject to the obligation of professional secrecy under Union or Member State law or rules established by national competent bodies or by another person also subject to an obligation of secrecy under Union or Member State law or rules established by national competent bodies.

Purposes for processing personal data

We (and the third parties listed above) process your personal data for the following purposes:

  • To provide you with our services.
  • To discuss relevant treatments.
  • To provide a safe working environment for staff, contractors and patients.
  • To check your employment and financial status for payment plans.
  • To process payments.
  • To keep you informed of our latest offers, other services we provide and general marketing activities.
  • To obtain reviews and feedback on your experience of our services.
  • To store our data.

If you would like more information about how your data is processed please contact us by using the details set out above.

Data retention

The retention period for special category data in patient records is a minimum of 10 years and may be longer for complex records in order to meet our legal requirements. The retention periods for other personal data is two years after it was last processed.

You will receive marketing emails until you unsubscribe, either by contacting us or by clicking on the unsubscribe link at the bottom of the email. For details of other retention periods please contact us using the details set out above.

Your personal data rights

You have the following personal data rights:

  • The right to be informed.
  • The right of access to your personal data, which enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • The right to rectification of your personal data that you consider to be inaccurate. This enables you to have any incomplete or inaccurate data we hold about you corrected.
  • The right to erasure. This enables you to ask us to delete or remove your personal data (however clinical records must be retained for a certain time period).
  • The right to restrict processing. This gives you the option to ask us to suspend the processing of your personal data e.g. if you want us to establish the data’s accuracy or you do not want us to erase it.
  • The right to data portability. If you request us to do so, we will provide to you, or a third party of your choice, your personal data in a commonly used, machine-readable format.
  • The right to object. This enables you to object to the processing of your personal data if you feel it impacts on your fundamental rights and freedoms, however, in some cases, we may have compelling legitimate grounds to process your information which can override your right to object.
  • The right to request confirmation as to whether or not your personal data is being processed.
  • The right to not have a decision made about you based solely on automated processing.

You have the right to withdraw consent at any time. If you request us to do so, we will no longer process your data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we will not be able to provide you with the services. You have the right to obtain a free copy of your patient records within one month of submitting a request.

If you are not a patient of the practice you have the right to withdraw consent for processing personal data, to have a free copy of it within one month of submitting a request, to correct errors in it or to ask us to delete it. You can also withdraw consent from communication methods such as telephone, email or text.

We have carried out a Privacy Impact Assessment and if you would like a copy please contact us using the details set out above.

If you wish to exercise any of the rights set out above, in the first instance, please contact us using the details set out above.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Further details of these rights can be obtained on the Information Commissioner’s website.

Data security

We have put in place appropriate security measures to prevent your personal data from being lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Comments, suggestions and complaints

Please contact the practice for a comment, suggestion or a complaint about your data processing at [email protected], or 0204 527 3210 or by writing to or visiting the practice. We take complaints very seriously.

If you are unhappy with our response or if you need any advice you should contact the Information Commissioner’s Office (ICO). Their telephone number is 0303 123 1113, you can also find other contact options here. The ICO can investigate your claim and take action against anyone who’s misused personal data. You can also visit their website for information on how to make a data protection complaint.

Marketing by us

We offer individuals real choice and control. Our consent procedures put individuals in charge to build customer trust and engagement.

Our consent for marketing requires a positive opt-in, we don’t use pre-ticked boxes or any other method of default consent. We make it easy for people to withdraw consent, tell you how to and keep contemporaneous evidence of consent. Consent to marketing is never a precondition of a service.

You will receive marketing communications from us if you have requested information from us or if you have signed up via our contact form on the website and, in each case, you have not opted out of receiving that marketing.

Marketing by third parties

We do not share your data with third parties for marketing purposes.

Opting out

Where you opt-out of receiving these marketing messages, this means that you may not receive messages relating to your appointments or treatment so please let us know by using the details set out above if you would like to continue to receive messages about your appointments and treatment.